All cancellations must be made at least 12 hours before your scheduled session.
Cancellations made within 12 hours of your session will result in the session being deducted from your package or counted as used.
Sessions begin at the scheduled time.
If you arrive late, your session will still end at the original end time.
If you are 15 minutes or more late, you may be marked as a no-show and the session may be forfeited.
If you do not show up for your session and do not contact me ahead of time, the session will be counted as used.
All sales are final.
There are no refunds for personal training sessions, packages, online programs, or digital products.
This policy ensures fairness and protects my time as a coach.
5-Session Package: Expires in 2 months
10-Session Package: Expires in 3 months
8-Week In-Person Transformation: Expires in 8 weeks
Unused sessions will not carry over after the expiration date.
Online programs and digital coaching services begin immediately upon purchase.
Because they include instant access to custom plans, materials, and coaching, they are non-refundable.
You may reschedule a session as long as it is 12 hours or more before the original start time.
Rescheduling under 12 hours may be counted as a cancellation.
By booking or purchasing any service, you confirm that you are physically able to participate in fitness training.
You agree to disclose any injuries, medical conditions, or limitations before beginning any training program.
Messages will be responded to within 24 hours (excluding Sundays and holidays).
Online coaching clients receive priority communication and faster response times.
Fitness results vary by individual based on effort, consistency, nutrition, and lifestyle.
While I provide guidance, accountability, and structured training, no specific results are guaranteed.
All payments must be completed before training sessions or coaching begins.
Packages must be paid in full no partial payments or payment plans are offered at this time.
Respect and professionalism are expected from both trainer and client at all times.
RienFitness reserves the right to end services due to inappropriate behavior or violation of policies.